FAQs

How much do you charge for shipping?

- £4.50 UK

- £8 Europe

- £25 International

How long will it take to receive my order?

All orders will be shipped within 7-14 working days.

Do you deliver internationally?

Yes we offer international shipping at a cost of £25.

My order hasn't arrived, what can I do?

Please email contact@redeemltc.com and we will respond within 24 hours.

Do you offer refund?

All sales made on redeemltc.com are final. We do not offer refunds or exchanges unless an error has been made on our side.

Any requested changes to orders must be submitted within 24 hours of ordering.

If the items you receive is damaged or if you receive the wrong item, please email contact@redeemltc.com so we can sort it out.